Delivery

Delivery & Shipping

We aim to make your shopping experience with Snowball as smooth and reliable as possible. Below you’ll find everything you need to know about our delivery process.

Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times may vary depending on your location:

United Kingdom: 3–5 business days
Europe: 4–7 business days
International: 7–10 business days

Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, or courier delays.

Shipping Fees

Free Shipping Worldwide

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with tracking details so you can follow your delivery every step of the way.

Customs & Duties

For international orders, customs duties, taxes, or import fees will be covered by us. So you will not need to worry about that!

Missing or Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team. We’re always happy to help and will do our best to resolve any issues promptly.